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Westergate House Terms and Conditions      

Please click here to see our privacy policy

A valid debit or credit card is required at the time of booking and a deposit of £25 will be taken to secure your reservation with us. (We do not accept American Express.) Your deposit is non refundable but transferable to another date up to 14 days prior to your stay

 

Cancellations

Within 14 days of arrival your deposit becomes non refundable
Within 7 days We will charge for the first night of your stay if we cannot re let your room.
Within 48hrs or you fail to arrive without notification you will be charged for the whole of your stay if we cannot re-let your room

If you curtail your stay once commenced you will be charged for the whole stay.

The extra bits 
Weekend bookings are for a 2 night stay unless otherwise agreed .

Bookings for 2 or more rooms will incur an additional £100 deposit and the names of occupants This deposit is non refundable unless we can re let your rooms.

Unfortunately we cannot accept children under 16 years or babies.
Unfortunately we cannot accept pets

Check in times for guests booking directly with us are between 3.00pm and 7 pm If travelling after work and your arrival time is after 7pm please contact us to arrange details for a later check in. For the comfort of other guests we cannot accept check ins after 10.30 pm

Check out is 10.30 am

Payments can be made by debit or credit card by card machine, online card payment system or BACS
We have a strict no smoking policy throughout the house and if it is ignored we reserve the right to charge £100 to your card for excess damage or additional cleaning. If you tamper with any fire alarms we will ask you to leave immediately with no refund as you have endangered other guests.


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